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Can I get my own FREE Better Care Kit™?
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Yes. To get your own FREE Better Care Kit, click here or call 1-800-435-1458 and request one.
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Is the Better Care Kit free?
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Absolutely!
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How will I benefit from the Better Care Kit?
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The Better Care Kit is packed full of important diabetes self-management information designed to help make your life with diabetes easier. You will receive a:
- FREE cookbook full of mouth-watering recipes that are delicious and simple to prepare
- FREE Test & Feel Better Guide with practical facts about blood sugar testing to keep your diabetes in check
- FREE Test Log to help you keep track of your blood sugar levels
- FREE Diabetes Directions newsletter with important diabetes news, health tips and delicious recipes
- Plus much more!
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How soon will I receive my FREE Better Care Kit?
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You should receive your free kit in 4-6 weeks.
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How can you afford to give me a Better Care Kit for free?
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AmMed Direct provides these free benefits as a service to the diabetes community. We hope you will also choose to order diabetes test supplies from us and join the Better Care Program.
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What is the Better Care Program?
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The Better Care Program from AmMed Direct offers a variety of benefits and services designed to make life easier for people with diabetes. This one-of-a-kind program provides ongoing education and personal support. Once you choose to order diabetes test supplies from us, you automatically have access to all of the exclusive benefits of the Better Care Program, which include:
- FREE choice of brand name meter (many models to choose from)
- FREE convenient and private home delivery of your diabetes test supplies
- FREE consultation with an on-staff Certified Diabetes Educator or Registered Dietitian
- FREE tasty, diabetes-friendly recipes and meal plans in every shipment
- FREE Diabetes Directions newsletter subscription with valuable information about diabetes
- FREE access to your own Better Care associate for personal service and friendly reorder reminders
- FREE insurance claim filing and prescription coordination with your doctor
- 100% Satisfaction Guarantee
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If I order diabetes test supplies from you, can I stop my delivery anytime I want?
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Yes, you may stop delivery anytime you want. There is no contract to sign and no long-term obligation on your part.
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Are your diabetes test supplies guaranteed?
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Yes! As a member, you’ll receive our Better Care Total Satisfaction Guarantee only from AmMed Direct. If you are not 100% satisfied with your order from AmMed Direct, return the unopened product within 30 days and you will be refunded or credited.
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My previous provider sent me supplies without my authorization. Will you send me things I did not order?
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No. We will contact you before each shipment to verify your order.
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Will you replace my old meter when I need a new one?
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If your meter was purchased from AmMed Direct and it stops working, we will arrange for a free replacement from the manufacturer. If your meter was purchased from another vendor, we will be happy to supply you with a new meter at no cost to you, providing you are enrolled in the Better Care Program.
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Do you provide insulin, syringes and other diabetes medications?
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Yes, we carry a full line of insulin products, syringes and other pharmacy products. In order to provide you with your medications, we must have a written prescription from your doctor.
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What is a Certified Diabetes Educator, and how can I speak to one?
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A Certified Diabetes Educator (CDE) is an experienced health care professional who provides information, support and guidance for persons with diabetes to help them live a healthier life.
Before consulting with patients, all Certified Diabetes Educators must first pass a national certification board exam in the specialty of diabetes education. Re-certification is required every five years. Better Care Program members may consult with a CDE upon request, for free.
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